Home Improvement Contractor
Learn More About Who We Are
Thank you for visiting our web site, we hope you will find everything you are looking for in a Home Improvement Contractor.
Our goal at Residential Improvement Services is to fulfill all of your outdoor living needs. We strive to RIS above industry standards and improve your quality of life at home. Our intent is to provide reliable service and quality products in a professional and courteous manner. We are affordably priced, sized to accommodate your needs and relationship oriented. We want to be your contractor of choice.
Our 30 years of experience in the outdoor living industry allows us to offer a full range of products and services. Our partnerships with product manufacturers, distributers, and various trade associations keeps us on the forefront of new trends, new technologies and new materials. Our continuous participation in educational seminars and industry certifications ensures the use of only the highest quality products and the proper installation of these products.
We take great pride in providing creative designs, quality installations and continued customer service. Our long list of quality services include decks, porches, porticos, pavilions, pergolas, pool houses, pools, patios, retaining/sitting walls, fireplaces, fire pits and more!!! Contact us “because of the backyard of your dreams… could the one you already own”.
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Initial Contact
Sales Process
You may fill out the free consultation form or contact us by phone. An appointment will be scheduled to meet and address all of your home improvement needs.
Site Meeting
At the initial site meeting we will discuss your needs, answer any questions you may have, measure and evaluate the site conditions. We will provide you with our company information and photographs of completed projects. Depending upon the type of project we may provide samples and or literature depicting possible choices of materials, colors, textures, patterns and more.
Proposal
The size and complexity of your project will determine the next course of action. If your project is relatively simple a proposal may be written and presented to you at the initial meeting. If your needs are substantial and require additional design, layout or development then we will take all of the gathered information back to our office for processing. Once your proposal and design (if required) is ready, it will be presented for your review and approval.
Design
We offer pencil drawings as a standard method of illustrating a project and for your convenience, these are included as part of your free estimate. In the larger complex projects sometimes in order to clearly visualize the project 2D or 3D drawings are needed, we offer both but at an additional cost.
Consummation of Agreement
After review and approval, a signed agreement and deposit is required to move forward with your project. Once this is completed and a right of rescission period has passed, we will begin to schedule the installation of your project, obtain any required permits, and order your materials.
The installation of your project will be performed by experienced, well trained installers and artisans. We take great pride in the coordination of the many professionals and tradesman needed to successfully complete a project, no matter the size.
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We Make Sure Our Customers Are Satisfied
License Information
Before entering into an agreement with a contractor the homeowner should always make sure the contractor is licensed and insured. We recommend asking for customer and or trade references. Ask to see project photos or if necessary arrange a visit to a job site. All proposals or agreements should be clear, descriptive and in writing. At Residential Improvement Services we happily provide all of the above mentioned and more.
Residential Improvement Services is currently licensed with the following:
Maryland (License #31075)
Maryland Home Improvement Commission
500 North Calvert Street
Baltimore, MD 21202-3651
410-230-6309
Pennsylvania (License #8751)
Pennsylvania Office of the Attorney General
16th floor, Strawberry Square
Harrisburg, Pennsylvania 17120
1-888-520-6680
Our insurances are provided by:
Erie Insurance
100 Erie Insurance Place
Erie, PA 16530
Customer and Trade references are available by request.
